At Crafting Resilience, we are dedicated to safeguarding and valuing your privacy throughout our work. Sometimes, we may need to utilise your personal information. This Privacy Statement is designed to explain how we collect, use, and safeguard your data when you visit our website while aligning with The General Data Protection Regulation (“GDPR”). We kindly request that you read this statement attentively to comprehend our practices concerning the usage of your data.

1. Who is Crafting Resilience

Crafting Resilience is a project funded by the NWO- the Dutch Research Council. The full name of the research project is ‘Social Work and the Art of Crafting Resilient Societies [Crafting Resilience]’ with project number NWA.1389.20.205 of the research programme Research along Routes by Consortia (NWA-ORC). You can visit the NWO's website here.

2. What data does Crafting Resilience process?

Crafting Resilience may process the following personal data:

  • Name and (email) address
  • IP-address

3. How does Crafting Resilience obtain data and which personal data may be obtained?

Crafting Resilience collects personal data through various means. When you sign up for our e-mail newsletters, we collect your name and email address. Similarly, when you request information through our contact form, we collect your name and email address.

Furthermore, we obtain personal data when you register for and participate in our programmes, activities, initiatives, and events. This includes collecting your name, email address, profession, function, and affiliate. This information is stored securely on a drive at Leiden University and is only accessible to the core team of the project. 

When you visit our Crafting Resilience website or LinkedIn page, our servers may keep an activity log. This log does not individually identify you but includes information about the computer or device you used to access the site. It also includes information about your use of the website, such as the time and date of access, as well as browsing patterns.

4. How does Crafting Resilience use data?

We use data to address your inquiries and provide prompt responses.

We send you newsletters, mailings, and relevant information about our programmes, initiatives, activities, and events through email or other mediums.

Data helps us in event or programme registration processes to ensure efficient organisation.

We may analyse the statistical and demographic patterns of website users and their usage behavior. This analysis aids us in improving our services and tailoring them to better meet the needs of social workers.

5. The Crafting Resilience website processes your personal data for various purposes.

The legal basis for this processing is as follows:

  • For sending you newsletters, we rely on your permission. By signing up for the newsletter, you have given us consent to use your personal data for this purpose.
  • When you register for our activities or events, we process your data to organise a smooth event and keep you updated.
  • For communication through our website and social media accounts, as well as the logging of activities on our servers, we rely on your permission or our legitimate marketing interest.

6. Who receives your data?

We understand the importance of maintaining your privacy and protecting your personal data. Our employees are granted access to your personal information only to the extent that is required for them to carry out their work on the Crafting Resilience project. Rest assured, any employees who have access to your data handle it with the utmost confidentiality.

7. Social media networking

On the Crafting Resilience website, some links can take users to our partners’ websites as well as different social media platforms. If a user decides to click on one of these links and goes to another site or social network, that network might use cookies and collect information about the user. In such cases, the privacy policies of that specific network would be applicable.

8. How we use Google Analytics

To enhance the user experience of our website, Crafting Resilience utilises Google Analytics, a web service provided by Google Inc. Google Analytics uses cookies to analyse how visitors interact with our site. The information collected by these cookies, including your IP address, is transmitted to and stored by Google. It's worth noting that Google is a member of the Safe Harbour principles.

9. How long does Crafting Resilience keep your data?

Crafting Resilience makes sure to only keep your personal information for as long as it is legally allowed or required, and as long as it is necessary for the reasons we are using the data. The length of time we keep specific personal information depends on what kind of information it is and why we are using it.

10. Security

Crafting Resilience ensures that your personal information is safeguarded from unauthorised access, changes, sharing, loss, or misuse. We also strive to maintain the accuracy and reliability of your personal data.

11. Access, correction and amendment of data:

We will make every effort to securely handle your personal information following the rights provided to you under the GDPR. If you wish to access, correct, or amend your data, please let us know.

You also have the option to withdraw your consent to receive our newsletter at any time.

If you believe that Crafting Resilience is not complying with the GDPR, you can file a complaint with the Dutch Data Protection Authority (AP).

12. How to contact Crafting Resilience?

If you have any questions about this privacy policy, how Crafting Resilience handles your personal data, or if you want to exercise any of the rights mentioned above, please contact Sarah Smith at

13. Amendment Privacy Statement:

Crafting Resilience reserves the right to make additions or changes to this Privacy Statement in the future. By continuing to use our website after any changes are posted, you are indicating your acceptance of those changes.